Surprises are continued by Cairo metro which gives symbolic gifts to a number of passengers during buying tickets in Nagib and Sakkyet Mekki stations
The Egypt's company for metro management &operation continues its surprises for the passengers for the 2nd time at the same week by giving symbolic gifts to a number of passengers during buying tickets through cashiers' outlets in the second line in Nagib and Sakkyet Mekki stations. Noteworthily that eng. Ali al-fadaly –the chairman and eng. Khaled sabra-managing director of maintenance &operation have given directives to a number of passengers revenue department officials of the three lines t ... More
Cairo metro surprises its passengers by providing them symbolic gifts during buying tickets in Sadat station in line 1 and in Attaba station in line 2.
For the first time inside mass transportation, the Egypt’s company for metro operation & management gave symbolic gifts to a number of passengers during buying tickets from cashiers. Eng. Ali Al-Fadaly -metro chairman and Eng. Khaled Sabra- managing director of operation and maintenance gave directions for existence a number officials from passengers revenue department in Sadat station in line 1 and Attaba station in line 2 to choose a number of winners buying tickets and providing them with ... More
Metro: The Egyptian Company for Metro Management & Operation denies reports about a breakdown in one of the trains on the 1st line, conforming that the train traffic of the three lines is operating regularly and at full capacity.
The Egyptian Company for Metro Management & Operation denies reports about a breakdown of a train on 1st line Helwan - new El Marg. The company confirmed in its statement that this news is completely false and metro traffic of the three lines is regular in both directions without any failure. The company calls for accuracy concerning any news about this vital and important facility, serving millions of passengers daily through the company's media center. ... More
The ministry of transport denies closing metro stations tomorrow Friday and warns of rumors
In a statement issued today, the ministry of transport denies what was published on a fake social media site of closing all metro stations from Friday morning to Saturday morning because of necessary maintenance. In the statement is confirmed that this news is fully wrong, the metro is working as usual on Friday and Saturday from 5.15 am to 12.30 after midnight. The ministry calls on citizens not to accept that rumors aiming to agitate the public opinion and make sure of news through official so ... More
Metro: trains’ movement is regular in both directions in line 2 from Shubra Al-Khaima to Al-Munib stations after unexpected fault in HVS in Ramses station attached to the Electricity Company and powering a number of sectors of line 2. The three lines are regular fully after handling sudden fault.
In a statement issued this evening ,the Egyptian Company for Metro Management & Operation announced that the movement of trains in the second line from Shubra El-Khaima to Al-Mounib stations in both directions is regular after a sudden fault occurred with two high voltage transformers in the Electricity Company which power a number of sectors of the second line stations, which led to The power was cut off in a number of sectors from Shubra al-Kheima to Al-Shuhada stations, and that emergency tea ... More
The metro appeals to its users continuously and regularly for making the reduced and subsidized subscriptions which are available to all categories of passengers
Today the Egyptian Company for metro management and operation appeals in a statement to its users continuously and regularly for making the reduced and subsidized subscriptions which are available to all categories of passengers. There are 3 kinds of subscriptions provided by the metro for the people who are not students, special needs and elderly. The first is a monthly subscription with a total of 60 trips, in which the discount rate for one phase with 8 stations reaches to 38.3%, 45.2% for 2 ... More
New prices of tickets for the three metro lines from tomorrow Monday 17/8/2020 in sync with inauguration of the new stations of the 4th phase in the 3rd line ( Harron - Adly Mansour) : the ticket's price for 9 stations is 5 pounds, 16 stations is 7 pounds and more than 16 stations is10 pounds. The Egyptian company for metro management and operation announced that subscriptions’ prices in the three lines will be raised with the same value of the previous subsidy.
The Egyptian company for metro management and operation announced that tomorrow Monday 17/8/2020 the prices of metro ticket in the three lines will be raised in sync with inauguration the 4th phase of the 3rd line ( Haron- Adly Monsour) as following: the ticket’s price for 9 stations will be 5 pounds, 16 stations- 7 pounds and more than 16 station will be 10 pounds in the 1st line ( Helwan- New Elmarg), 2nd line ( shoubra- Elmonieb) and 3rd line( Attaba – Adly Mansour) particularly after ope ... More
Transport minister inspects Safaa Hegazy station in Zamalek in 3rd phase of metro line 3 to follow the beginning of soil injection under the outer wall and one of the rooms nearby it at the Bahrain embassy and the affected column in the building No. 17 Brazil Street in Zamalek as a result of soil escaping under the concrete foundation of this column and passing metro tunneling machine in its path and the occurrence of pressure reduction during working.
Today morning the Minister of Transport, Lieutenant General Engineer Kamel Elwazir inspects Safaa Hegazy station in Zamalek in 3rd phase of metro line 3 to follow the beginning of soil injection under the outer wall and one of the rooms nearby it at the Bahrain embassy and the affected column in the building No. 17 Brazil Street in Zamalek as a result of soil escaping under the concrete foundation of this column and passing metro tunneling machine in its path and the occurrence of pressure reduc ... More
The Minister of Transport follows the final preparations for the 4th phase stations of the 3rd line of the metro for its opening before Eid Al-Adha. Kamel Al-Wazir: The 4th phase was fully implemented by the major Egyptian national companies for the 1st time in the history of metro projects according to directives of the political leadership.
Lieutenant General Eng. Kamel Al-Wazir inspected metro stations of 4th phase in line 3 to follow the final preparations to open them before Eid Al-Adha in presence of chief and leaders NAT. the tour included Adly Monsour station and whole repair workshop which considered the biggest in the middle east and Africa ( 65 acres) and contains a huge garage in 34 thousand square meters . There are 15 tracks in the workshop, 2 trains on each track with total 30 trains. The minister inspected the rest o ... More
New metro dates starting from Saturday 27/6/2020. The Minister on transport directs to add additional trains and reduce the time of headway in the case of any densities of passengers and continue periodic disinfection for all stations and trains.
The Ministry of Transport announced in a statement issued today that the Minister of Transport, Lieutenant General Engineer Kamel Elwazir instructed the leaders of the Egyptian Company to metro management & operation to adjust the operating schedules of metro trains on the three lines, sync with the decision of the Council of Ministers to stop mass transportation starting from Saturday 27/6 / 2020 from 24 (midnight) to 4 am. The daily operating will begin at 5.15 am from terminals stations. The ... More
The Minister of Transport announces the arrival of the first new metro train as part of a deal to manufacture and supply 32 new air-conditioned trains to work in line 3 in parallel with completing the 4th phase and the development of works in the 3rd phase of line 3 with a total cost of 6,361 billion pounds, lieutenant general Eng. Kamel Elwazir: The deal's trains have several technical specifications for the passenger and it’s planned the 2nd train will arrive next month.
The Minister of Transport, Lieutenant General Kamel Elwazir announced the arrival of the ship (Glafz Carriage) to Alexandria port coming from Masan Port in South Korea with the first new metro train on board within a deal to manufacture and supply 32 new air-conditioned trains and a contract for trains’ maintenance for eight years. It was contracted to work in the 3rd line of the metro between the Ministry of Transport represented by the National Authority for Tunnels and the Hyundai Korean Ro ... More
The Ministry of Transport announces the times of metro operating beginning from tomorrow Sunday, 14 June, coinciding with the new time of curfew. The Minister of Transport: additional trains and reducing the time of the headway in the case of any densities of passengers and continuing the works of periodic disinfection in all stations and trains.
In a statement issued today, the Ministry of Transport announced the times of metro operating in the three lines from tomorrow Sunday 14 June in sync with the new time of curfew which was announced by the ministerial committee for Corona Crisis Management chaired by Prime Minister Dr. Mustafa Madbouly (from 8 pm to 4 am of the following day. In the statement was indicated to continue working with the same schedules of the last time of curfew: the daily operating will begin at 5.15 am from termi ... More
Ministry of transport announces the adjustment of metro time in sync with the new time of curfew
The Ministry of Transport announced in a statement issued today that the Minister of Transport, Lieutenant General Eng. Kamel Elwazir, instructed the leaders of the Egyptian Company for metro management & operation the necessity of adjusting schedules for trains in the three lines in sync with the new time of curfew starting today ( from 8 pm to 5 am). So the new schedules of metro operation were prepared to become the daily operating at 5.15 am from terminals. The last train from helwan station ... More
Sync with returning operation of trains and metro, minister of transport inspects Misr and Alshohuda stations to make sure of regular movement of trains for both facilities and follow up implement council of ministers’ decisions regarding citizens’ commitment of wearing masks in railway and metro. It’s very important to wear masks in all mass transport to preserve safety and health citizens. Today we witness citizens’’ keenness to wear masks. During holidays balanced operating schedules were prepared for railway and metro to ease citizens’ movement in addition to intensify works of maintenance and disinfection for trains and stations.
Sync with operation of trains and metro, in the framework of implementing council of ministers regarding wearing masks in mass transport to preserve safety and health citizens and following up the precautionary and preventive measures taken by the ministry of transport to comfort coronavirus in stations and trains to make sure of providing all necessary measures to ease citizens’ movement through railway and metro, today morning the minister of transport general Eng. Kamel Elwazir takes an in ... More
• The Ministry of Transport announces the new operating schedules for the metro, coinciding with resuming metro operation on Saturday, 30 May 2020. The Minister of Transport: operating 81 trains on the 3 lines per day and operating additional trains and reducing the time of the headway in the case of any densities of passengers and coordination with the transport police to follow up implementing the decision of the Prime Minister to compel citizens to wear masks in the metro.
The Ministry of Transport announced in a statement issued today that the Minister of Transport, General Eng. Kamel Elwazir, instructed the leaders of the Egyptian Company for metro management & operation, the necessity of preparing schedules for operating the metro trains on the 3 lines, coinciding with the resuming operation of the metro which starts from Saturday, May 30, 2020 to match the timing of the curfew issued by the Council of Ministers (from 8 in the evening until 6 in the morning) an ... More
The minister of transport surprises the workers in Al Shohadaa station and directs to add more trains in the stations which witness congestion as the employees get out of their works.
The Minister of Transport, Lt. Gen. Engineer / Kamel Al-Wazir made a surprise inspection tour of the Al-Shuhada Metro Station (interchange between the first and second lines), at 4:30 in the afternoon to follow up on the regularity of the metro movement and providing all facilities to the passengers. The minister inspected the station and witnessed the passing of more than 10 trains in the first and the second lines. He directed the metro leaders to add more trains immediately for the stations w ... More
During his inspection for Al shohodaa station to follow the precautionary measures taken to confront coronavirus and the regularity of trains.. the minister of transport witnesses an initiative of some Egyptian businessmen for distributing 400 medical masks for free to metro passengers. Eng. Kamel Elwazir: the instructions of the political leadership always focus on the health and safety of the Egyptian citizens and additional trains in case of congestion in any station.
In the framework of the transport ministry’s keenness to take all needed precautionary measures to combat coronavirus in all sectors and authorities of the ministry and all mass transport as well as based on encouraging all national initiatives which serve the Egyptian citizen and achieve the safety and security , today the minister of transport Eng. Lieutenant kamel Elwazir witnesses in metro station Alshohadaa the beginning of an initiative from some Egyptian businessmen for distributing 4 ... More
The ministry of transport announces that from tomorrow Thursday the times of the last metro trains will be adjusted to fit cabinet’s decision of curfew
Today the ministry of transport announced in a statement that according to the minister's instructions for adjusting the times of the last metro trains of the three lines from tomorrow Thursday 9 April 2020 to fit cabinet’s decision of curfew, the Egypt’s company for metro management & operation has adjusted the schedule of operation to be the last train in the fist line from Helwan station at 19:15 pm and from new ElMarg at 19:30 pm , in the second line from Shoubra and Elmonib statio ... More
An hour and a half before the start of the curfew the Minister of Transport surprises the workers of Al-Shohada Metro Station, and makes sure that all facilities are provided and that there is no congestion of passengers in trains.
Today at 5:30 pm the Minister of Transport, Lt. Gen. Eng. Kamel Elwazir surprised the workers at the Al-Shohada station connecting between the first and second lines of the metro where the minister observed the regularity of the metro trains movement and the status of trains at 5:30 pm until 6.20 pm, which is the date of the last train from the Al-Shohada station. He assured that there is no congestion, especially after adding 5 trains in each direction on the three lines, in addition to increas ... More
The minister of transport inspects ALshohadaa station and metro central control room at 1 pm to observe trains operation and ensure that there is no congestion and all necessary facilities are provided to the passengers.
Today the minister of transport lieutenant general Eng. Kamel El wazir continued his inspection rounds to make sure that there is no congestion in the means of transport and all facilities are provided to the passengers in addition to taking all needed precautionary measures to confront coronavirus. The minister has inspected Al shohadaa station connecting the first line with the second today at 1 pm. He waited until passing 10 trains for both two directions in the first line, observing the head ... More
CAIRO METRO : the company employees are sterilizing their hands every two hours at most
The metro company emphasized all employees of the three-lines in the stations and who deals directly with the passengers the necessity of wearing medical masks and sterilizing hands while at work every two hours at the maximum , Requiring the three lines' administrations to ensure that every morning, they distribute medical masks and sterile materials to all stations . the metro company has announced the launch of an extensive campaign to disinfect and sterilize trains and stations against the C ... More
The Metro: there is no truth about metro closing on Friday and Saturday
Today the ministry of transport denied in a statement what was reported on some social sites about stopping metro and railway trains on the following Friday and Saturday, affirming that the metro and railway trains are working daily around the week according to the temporary and declared schedules during curfew which taken by PM. The ministry of transport warns social sites users to accept any rumors about this important vital facility and verify all news about both facilities from their offici ... More
.Transport: changing the times of operating in the 3 metro lines today evening on 25 march 2020 according to PM’s decision of curfew
.According to instructions of minister of transport Eng. Kamel El wazir to change the times of operating in the 3 metro lines today evening on 25 march 2020 implementing PM’s decision of curfew , the Egypt’s company for metro management & operation has changed the operation schedule to be the last trains in the terminals and the changing stations as follow: The first line: the last train from Helwan station will be at 5 pm to be in the new el Marg at 6:35 pm and the last train from new El ... More
Disinfection Works for stations and trains in the metro lines.. Daily cleaning after operating hours.. Providing medical masks and alcohol to the station workers for use during the operation
The metro company worked on cleaning and disinfection the metro stations of the three lines within the precautionary and preventive measures to confront the spread of the Corona virus, so these measures are implemented in all stations and trains daily after operation at midnight by spraying alcoholic and disinfection materials in all parts of the stations and trains, especially the parts that the public touch. The metro company carries out cleaning and disinfection works daily for the trains and ... More
A new metro message to the passengers through the public address
Awareness messages to citizens against the novel "Corona" virus through the public address of the metro, which stresses on taking preventive measures against this global epidemic. Through PA it’s confirmed that the viruses infecting the respiratory system start with a common cold and reach dangerous diseases such as pneumonia and kidney failure, and so far there is no declared treatment. It mentioned that the most important symptoms of corona: fatigue, fever, cough, nasal congestion, sore thr ... More
Metro hotlines to report «Corona» cases
The official spokesman for the Egyptian company for metro managing and operation the subway Ahmed Abdel Hady, confirmed that the procedures for sterilizing trains are constant daily, as well as stations and metal surfaces more than twice a day to protect from the novel "Corona" virus . Abdel Hady said that the precautionary measures to protect the passengers and workers of the company are still followed to confront the virus, pointing to preventing any gatherings or waiting inside the stations t ... More
65 mobile ambulance units at metro stations to face the Corona outbreak: providing awareness posters on Corona and its methods of deployment and confrontation at the stations
Cairo Metro Company has formed 65 mobile emergency units in all the metro stations on the three lines, with 35 units in the first line "Al Marj - Helwan", 20 units in the second line "Shubra Al Khaima - Al Munib", and 10 units in the third line "Ataba - Al Shams Club", to meet Corona virus outbreaks, to treat suspected cases and provide first aid to them, and then contact the nearest hospital to transfer the case to receive treatment fully and immediately, to prevent the spread of infection. Als ... More
Ministry of Transport: Increase the number of metro trains to reduce congestion to avoid coronavirus infection
The Minister of Transport Eng. Kamel Elwazer has instructed the metro company to increase the number of trains on the three lines, especially in peak hours, to reduce congestions in stations and trains as a precautionary measure to prevent the spread of the Corona virus and reduce mixing and gatherings, While preventing the presence of queues in front of the reservation windows at the stations, by increasing the number of cashiers in the different reservation offices, especially the stations wit ... More
Additional trips ... new measures from "Cairo Metro" to tackle the Corona virus
Ahmed Abdel-Hady, the spokesperson for Cairo Metro, revealed that the metro operation runs naturally with the three lines, as it is one of the most important mass transit services in Egypt, which works around the clock due to its link with citizen's interests and movements, stressing that all three lines are continuously operated as usual According to the operating schedules. Abdel-Hady said that Cairo Metro has taken a number of preventive measures against the spread of the Corona virus among p ... More
The metro: masks for workers and passengers on the three lines at rush hours
Within the framework of implementing the directives of the transport Minister, lieutenant General Engineer Kamel Al-Wazir , The Egyptian Company for Metro Management & Operation announced that, it has distributed a lot of medical masks to the passengers of the metro on the three lines, at peak times and in crowded stations as a precaution for protection from the novel coronavirus with the continuous work of disinfection and sterilization in trains and stations during and after the daily operatio ... More
The Minister of Transport reveals the date of delivering new air conditioned trains to the Metro
The Minister of Transport, Lieutenant-General Kamel Al-Wazir, confirmed that the Metro projects are proceeding rapidly according to the Ministry's strategy to enhance the mass transportation system in Egypt. The Minister said that the Ministry of Transport represented by the National Authority for Tunnels continues working on finishing the 4th phase of the 3rd line of the subway (Ataba - Adly Mansour), with 6 new metro stations, which will be opened on April 25, pointing out that this coincides ... More
The details of Metro plan for confronting corona virus
The Egyptian company for metro management, operation and maintenance has made a comprehensive plan to counter Corona virus and protect the passengers of the three metro lines by cleansing the trains and stations daily before working hours, Pasting posters at the stations on the three lines to inform the citizens the risks of the epidemic, its causes and how to avoid it, Comprehensive coordination with the Ministry of Health to take all necessary precautions if suspected cases appear, a situation ... More
Works of cleansing the stations begin in the Metro.. Mobile health units for confronting Corona. Abd Elhady: posting posters inside the metro stations to spread awareness of Corona risks.
The spokesperson of the Egyptian company for metro management & maintenance Ahmed Abd ElHady announced the beginning of cleansing all three line metro stations, setting mobile health units into the stations and posting awareness posters inside the stations about the risks of coronavirus pandemic and how to confront it, explaining that the company announced the emergency state to confront any suspected cases. Abd Elhady said that all medical supplies are available at the mobile health units and a ... More
Transport: The Egyptian Company for metro management & operation obtained a certificate of "ISO 9001" in the quality of operation monitoring and control for the first time since metro operation in 1987. Lt. Gen. Eng. / Kamel Al-Wazir: awarding this international certificate to the company reflects the Egyptian state’s success in developing the mass transportation system in Egypt
In a statement today, the Ministry of Transport announced that the Egyptian Company for Metro management and Operation obtained a "ISO 9001" certificate in the quality of operation monitoring and control for the first time since metro operation in 1987, so that the metro company will be the first facility for railway mass transportation in Egypt getting on this global certificate in the field of operation management which make the metro company among the major companies operating the metro lines ... More
Cairo Metro . There is no increase in the subscriptions prices
The Egyptian Company for Metro Management and Operation confirmed that there is no increase in the subscriptions prices and that it operates according to the old prices system. the subscription prices are determined by the number of regions, as the three lines are divided into 10 regions, and each region is assigned a different price according to the number of stations included within this region., whether students, police, army, public sector or ordinary passengers, and the zones subdivision as ... More
The Metro: cleaning stations and trains periodically.. The Railways: We received a leaflet containing the symptoms of Corona from ministry of health
The Egyptian Metro Company announced that the metro stations are cleaned periodically and daily to prevent the spread of diseases in general. The company confirmed that it contracted with a cleaning company, and that this has nothing to do with the spread of the Corona virus , but for cleaning the trains before carrying out their daily trips and sterilizing the trains against insects and germs. From its side, ENR announced that it is following all developments on the Corona virus through the cen ... More
"The Metro": a train every 3 minutes during a bad weather wave
The spokesperson of the metro, Ahmed Abdel Hady confirmed the regularity of the metro movement on the three lines with obligation to the headway between trains. "Al-Hady" said that train operating is regular, and a new train is being added every 3 minutes, to reduce the congestion that might occur on the metro lines as a result of bad weather. The Metro spokesperson explained that 6 additional trains are being pushed during times of congestion to absorb and reduce the densities, with an emphasis ... More
The Metro chairman inspects Al Shohadaa and Sayeda Zeinab stations in line 1
The chairman of Metro company Eng. Ali Al Fadaly has inspected Al Shohadaa and Sayeda Zeinab stations in the first line to check the performance, operation safety, raise the performance level for workers, regulation of trains movement, make sure of security existence to control outlaws & violators and to eliminate all negative phenomena such as peddlers and beggars into the Metro facility. On the sidelines of the round, he met with Major General Ibrahim Bakhit, Police undersecretary of Transpor ... More
The most important tips of “Metro” for passengers to achieve their safety, discipline and avoid fines.
Metro company provided several tips for the passengers to facilitate their movement, achieve their safety, discipline into trains and stations and avoid being subjected to fine, as follows: - Use the ticket or smart card to cross the gates - Inform the officials when you have a problem during crossing the gates - Stand behind the yellow line at the platform during waiting the train - Allow others to get off the train firstly then get on - Stay away from the doors after getting on the train ... More
The prime minister inspects SEMAF factory for producing metro cars and trains
The Prime Minister Doctor Mostafa Madbouly inspects SEMAF factory for producing metro cars and trains to follow up on the works of the factory and its development. The prime minister inspected one of train cars praising the efforts and cars materials, demanding a lot of efforts to produce all our products by Egyptian hands. Madbouly listened to an explanation about how the factory works, its production through the year and the provided services for the railway and the Metro, accompanied by Engin ... More
Penalty of making “TIK TOK” videos in the Metro
In the last days, in the metro was witnessed a state of mania in making videos between the young people under the name “TIK TOK video” whether in the stations or in the trains or on the tracks. This state makes the passengers angry because of their privacy violation and the young people especially “the teenagers” take pictures deliberately and making videos during performance acrobatic motions among the passengers which causing wrangle and hitting them inside the metro.it is very dangero ... More
Metro: One million passengers use the three lines daily by subscriptions
Wednesday, 08 January 2020. General Manager of revenue in the metro Mr. Mohammed Hassen confirmed that the number of passengers using the subscriptions almost raised to 1 million daily from total of passengers in all three lines – 2.6 to 3 million . He added in a statement that this number of subscriptions includes the students, special needs, police, army, governmental institutions and the regular public, indicating that there is a difference of discount between categories of subscriptions an ... More
The Egyptian Company for Metro Management and Operation: Launching the website of the company in its new form after its development and launching the mobile application service
Within the framework of the state plan for digital transformation in governmental institutions and affiliated companies and easy communication with the citizens and under instructions and directives the minister of transport general lieutenant eng. Kamel Elwazir, the Egyptian Company for Metro Management & Operation has announced the development of the company website http://www.Cairometro.gov.eg which will be launched on Google at the beginning of the new year 1/1/2020 in Arabic & English to k ... More
Officially.. Credit card system for paying metro tickets will be implemented
/ Wed/, 25 Dec 2019 - 04:01 PM The Egyptian company for metro management& operation announced the start of taking all measures and procedures of applying the new system named “credit card for paying the ticket price” which was declared by transport minister lieutenant-general Eng. Kamel Alwazir. The company pointed in statement that the new system will be available besides the smart card which be charged automatically through TVM machines and also one trip ticket through tickets outlets in ... More
The “cabinet” denies raising metro ticket prices
Friday 20 December 2019 - 10:49 AM | The ministers’ council denied reports of increasing metro ticket prices on some media and in social media pages. A statement issued by the Media Center of the cabinet said that, in contact with the Ministry of Transport , there is absolutely no truth of raising metro ticket prices soon, explaining that the ticket prices are still fixed as they are, and all subscriptions are available without any change or increase. ... More
5 procedures are taken by” metro “during the fog and the bad weather
Monday, December 23, 2019 - 12:51 PM The metro spokesperson Ahmed Abdel-Hadi revealed that during the bad weather accompanied by mist and fog and rainfall and torrents 5 procedures are taken by metro: 1. Providing maintenance and emergency teams regularly to deal with any faults, do their best to remove and fix them immediately 2. Repairing and maintenance flood drainages, sewers and electric cables to prevent happening electric short circuits that may stop train movement 3. Reducing the spe ... More
The government is launching citizen complaints offices at metro stations
The government complaints system is a modern interface for the government that expresses its doubtless desire to achieve direct communication with the Egyptian citizen by the available means through information technology and communications to alleviate suffering and seek to raise the level of services provided to him. ... More